customer trust

Unfurl The Sails

January 31, 2009

A new blog is like a sailboat in the open waters – if you want to get anywhere, you have to unfurl the sails. As a sail catches the wind, your web strategies aim to catch visitors, or traffic. And, just as the angle, or presentation of the sail to the wind gives speed to [...]

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Five Steps to Customer Trust Using Social Media

October 21, 2008

Today I had a great question from a Client: Does it matter if I set my privacy settings so only freinds view my profile? Here’s my reply: Keep your privacy settings to Everyone, and just keep business detail available on your profile. I go on to explain: Think of Facebook as just another piece of [...]

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